Returns & Refunds

What is your return policy?

TC Acoustic does not cover buyers’ remorse. Orders once made are non-refundable. If product is deemed as defective on delivery, recipient may contact TC Acoustic for an exchange.

Exchange policy

Our policy allows for exchange of item(s) if it meets all of the following criteria:

The item(s) is/are returned within seven (7) days from the delivery date

The item(s) is/are supported by a proof of purchase (E.g. Receipt, Invoice)

There is a valid reason for the return or exchange